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Careers

Join our team at Park N Boston.
We are currently accepting applications for the following positions

Shuttle Driver

Responsible for safely transporting customers to and from the airport while providing reliable, courteous, and timely service.

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JOB TITLE: Airport Shuttle Driver

FLSA Status: Non-Exempt

Supervision Exercised: No supervisory duties required.

Reports To: Management

Date: July 2025

Summary Description:

We are seeking a reliable and customer-focused Airport Shuttle Driver to transport customers safely and efficiently to and from the airport, while delivering a top-notch welcoming experience. The ideal candidate will have strong driving and communication skills and take pride in delivering a positive first and last impression for every customer.

Essential Duties and Responsibilities:

(Any one position may not include all of the duties listed, nor do the listed examples include all that may be found in positions of this class.)

  • Proactively greet customers with a smile.
  • Assist passengers with loading and unloading luggage.
  • Aid Parking Attendants in checking in customers.
  • Safely transport passengers to and from the airport.
  • Respond to Parking Attendants in a timely and professional manner.
  • Follow assigned routes and schedules, adapting to traffic conditions to ensure timely arrivals and departures.
  • Maintain a clean and well-kept shuttle vehicle.
  • Promptly report shuttle-related issues (maintenance needs, accidents, damages) to management@parknboston.com.
  • Immediately report customer complaints, suspicious activity, and safety hazards to management@parknboston.com.
  • Ask customers to leave a positive review.
  • Answer phones politely and professionally according to SOP.
  • Assist customers with all aspects of Park N Boston, including directions, hours, shuttle schedule, rates, rewards program, and online reservations.
  • Maintain the customer waiting area.
  • Review reports as required.
  • Monitor parking lot maintenance according to PNB standards.
  • Follow parking lot safety, security protocols, and SOP.
  • Assist valet attendants in cleaning the airport shuttle according to SOP.
  • Occasionally vacuum and clean customer vehicles.
  • Conduct pre-trip and post-trip shuttle inspections according to guidelines and SOP.
  • Adhere to all traffic and state highway laws.
  • Follow all PNB company guidelines, policies, and SOP.
  • Other duties as assigned.
  • Duties listed above are subject to change as determined by management.

Required Skills & Qualifications:

  • Valid U.S. driver’s license with a clean driving record.
  • Basic computer skills.
  • Previous passenger transportation or shuttle driving experience preferred.
  • Strong customer service skills with a friendly and professional attitude.
  • Proficient in English.
  • Knowledge of local roads, traffic patterns, and airport procedures.
  • Ability to lift and carry heavy luggage.
  • State-certified DOT driver’s certificate permitting airport shuttle operation.

Work Environment:

  • Primarily operates a shuttle vehicle in varying weather and traffic conditions.
  • Flexible schedule including early mornings, late nights, weekends, and holidays.
  • Ability to work outdoors in various weather conditions.

Physical Demands:

(The physical demands described here represent those required to perform the essential functions of this job.)

  • Ability to lift and carry heavy luggage.
  • Requires sitting for extended periods.
  • Frequent entry and exit from vehicles.
Apply Now

To Apply please visit our Careers page and fill out the application form

Valet Attendant

Responsible for professionally parking and retrieving customer vehicles while delivering excellent customer service.

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JOB TITLE: Valet Parking Attendant

FLSA Status: Non-Exempt

Supervision Exercised: No supervisory duties required.

Reports To: Management

Date: July 2025

Summary Description:

We are seeking a reliable and friendly Valet Parking Attendant to safely park and retrieve vehicles efficiently while delivering a top-notch welcoming experience for customers. The ideal candidate will have strong driving and communication skills and take pride in delivering a positive first and last impression for every customer.

Essential Duties and Responsibilities:

(Any one position may not include all of the duties listed, nor do the listed examples include all that may be found in positions of this class.)

  • Proactively greet customers with a smile.
  • Check in customers according to SOP.
  • Assist customers with loading and unloading luggage.
  • Collect and securely store customer keys and vehicles.
  • Secure vehicles, ensuring all doors, windows, and sunroofs are properly closed.
  • Dispatch, track, and coordinate airport shuttle operations in a timely and professional manner.
  • Park and retrieve vehicles in accordance with PNB guidelines and SOP.
  • Ask customers to leave a positive review.
  • Answer phones politely and professionally according to SOP.
  • Assist customers with all aspects of Park N Boston, including directions, hours, shuttle schedule, rates, rewards program, and online reservations.
  • Maintain the valet office and customer waiting area.
  • Review reports as required.
  • Monitor parking lot maintenance according to PNB standards and SOP.
  • Follow parking lot safety and security protocols and SOP.
  • Promptly report all lot-related issues (maintenance needs, accidents, damages) to management@parknboston.com.
  • Immediately report customer complaints, suspicious activity, and safety hazards to management@parknboston.com.
  • Assist shuttle drivers in cleaning airport shuttles according to SOP.
  • Occasionally vacuum and clean customer vehicles.
  • Follow all PNB company guidelines, policies, and SOP.
  • Other duties as assigned.
  • Duties listed above are subject to change as determined by management.

Required Skills & Qualifications:

  • Valid U.S. driver’s license with a clean driving record.
  • Basic computer skills.
  • Previous valet parking or related experience preferred.
  • Strong customer service skills with a friendly and professional attitude.
  • Proficient in English.

Work Environment:

  • Primarily parking vehicles in varied weather conditions.
  • Flexible schedule including early mornings, late nights, weekends, and holidays.
  • Ability to work outdoors in various weather conditions.

Physical Demands:

(The physical demands described here represent those required to perform the essential functions of this job.)

  • Ability to lift and carry heavy luggage.
  • Requires sitting for extended periods.
  • Frequent entry and exit from vehicles.
Apply Now

To Apply please visit our Careers page and fill out the application form

How to Apply for a Position at Park N Boston

To be considered for an interview, you must complete the application form below and upload all required documents.

    Note: After submitting, our team will contact you with a full job application and request a few additional details to continue the process. Please expect an email from management@parknboston.com with next steps.