Privacy Policy

Effective Date: May 13th 2025

At Park N Boston, your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, make a reservation, or participate in our loyalty program.

1. Information We Collect

We collect the following information when you interact with our services:

Personal Information: Name, phone number, email address, vehicle information, and billing address.
Payment Information: Credit card or other payment method details for transaction processing.
Account Information: Username, password, and preferences for loyalty program participants.
Location and Device Data: IP address, browser type, device information, and usage data.
SMS Consent: Phone number and opt-in for service-related messages.

2. How We Use Your Information

Your information is used to:

Process bookings and transactions securely
Communicate reservation confirmations and updates
Manage and operate our loyalty program
Personalize and improve user experience
Send important service messages (details below)
Comply with legal obligations

3. Customer Service Text Messages

By providing your phone number, you agree to receive SMS messages regarding services at our facility. These may include:

Digital Claim Checks
Due Date Reminders
Digital Receipts
Customer Surveys
Vehicle Retrieval Wait Times
Digital Reservation Vouchers

SMS Opt-Out: To stop receiving texts, reply “STOP” to any message. A confirmation message will follow. To rejoin, contact our team at info@parknboston.com.

Support: If you experience issues with messaging, email us at info@parknboston.com

Message Rates: Standard message and data rates may apply. Message frequency will not exceed 10 messages per service interaction.

Carrier Liability: Carriers are not responsible for delayed or undelivered messages.

4. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share data with trusted partners who assist us in operating our website or servicing you, provided they comply with strict data confidentiality agreements.

5. Security of Your Information

We implement a variety of security measures, including encryption, secure servers, and access controls, to maintain the safety of your personal and payment information.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience, analyze site usage, and deliver personalized content. You can manage cookie preferences in your browser settings.

7. Your Privacy Rights

Depending on your location, you may have the right to access, correct, or delete your personal information. To make such a request, please contact us at info@parknboston.com.

8. Children’s Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this policy from time to time. Updates will be posted on this page with a revised “Effective Date.”

10. Contact Us

For questions about this Privacy Policy, please contact:
Park N Boston
30 Railroad st, Revere, MA, 02151, United States
Email: info@parknboston.com